Frequently asked questions

Three audiences: municipalities reviewing permits, event organisers planning a festival or community event, and traffic-management professionals drafting permit-ready traffic plans. The product carries one canvas with two modules, Traffic Plan for the regulator-ready document, Event Map for the scaled event-site layout, so every audience works in the same tool but starts from a relevant template.

Yes. Every new account gets the first traffic plan free, end-to-end, full export, no card required. Basic event maps stay free forever. New municipality customers also get a free onboarding workshop covering the Permit, Traffic and Events departments.

The product and the marketing site ship in English, Dutch, German, Spanish, French and Portuguese. The signs catalogue uses the local-regulator artwork per country (RVV in NL, StVO in DE, etc.) so a plan you draft in Spain shows Spanish-spec signs by default.

Each plan lives in your account; nobody outside your organisation can open it unless you share a URL. Permit reviewers only see the plans you explicitly send them. Exported PDFs are generated on demand, we don't keep copies. You can delete a plan or your whole account at any time and the data is removed.

Yes. Every account gets a guided tour the first time it opens, with sample plans you can clone and edit. Municipality customers get a free training workshop for the Permit / Traffic / Events teams plus a yearly update workshop when new features land. Anyone can reach support via the contact form on each audience page.

Both. Export as A4 / A3 / A0 PDF with the basemap, every object, every zone with its area label, every route with its length label, plus a legend. Or share the live URL with the municipality, your safety team and on-site crew, the dashboard auto-saves every change so everyone always sees the latest version.

CAD is overkill for a temporary plan and most council reviewers can't open the file. A Word doc with embedded screenshots loses scale and forces the reviewer to interpret what they're looking at. Traffic Chart sits in the middle: a scaled canvas with the right signs catalogue and a one-click permit-ready PDF, plus a live URL the reviewer opens in their browser.

Plans submitted by residents or organisers based in your municipality are auto-assigned to your dashboard. You see every submission with its status, owner and timeline. The 9-step workflow above walks you through it in detail.

Yes. Each municipality configures their own stages, routing rules and required fields. Templates ship for events, road works, parades and one-off deliveries, start from one and adjust.

Pricing is based on the number of citizens in your municipality. Prices start at €3,150 per year for the smallest municipalities. New municipality clients get free software training for the Permit, Traffic and Events departments plus a yearly update workshop. Request contact above and we'll send a quote within 1 business day.

Yes. The library carries the official catalogues per country: RVV in the Netherlands, StVO + RSA in Germany, TSRGD + Chapter 8 in the UK, DGT Norma 8.3-IC in Spain, IISR in France, the Portuguese Manual de Sinalização Temporária.

Yes. Our live Melvin connection shows scheduled road works on the same map, so detour planners can spot conflicts before they ship a plan that overlaps an existing closure.

Every action is logged per plan with the actor's name and a timestamp. You can export the full timeline as a PDF for council reviews or incident retrospectives.

Submitters get an always-available help-center, video tutorials and a live helpdesk on our side, not yours. Municipal clients see incoming questions drop by ~70% after switching.

An event map is the scaled site layout you submit alongside the event permit. It shows where the tents, stages, bars, kiosks and ticket booths sit, where the crowd and parking zones are, and how pedestrian, vehicle and emergency routes flow through the site. Most municipalities require it for any event with a public-impact footprint, and many require it above a visitor threshold.

No. The editor opens in any browser. You drag an object from the catalogue onto the live basemap, draw a polygon for a zone, trace a line for a route. Every measurement is automatic. The municipality clients who receive your plan see the same canvas you draw on.

The catalogue ships hundreds of items with real-world dimensions: stages, trailers, kiosks, bars, ticket booths, fences, toilets, tribunestoeltjes, podiums. Drag one onto the map; it renders to scale instantly. Missing an item? The Request item button submits a 24-hour add request to our team.

Yes. A4 or A3, portrait or landscape. The export includes the basemap, every object, every zone with its m² label, every route with its metres label, plus a legend. Most municipalities accept the PDF as-is for permit submission.

Yes. Every plan has a shareable URL. Your safety team, on-site crew or municipality reviewer can open the URL in any browser and see the live, auto-saved version. No download, no PDF round-trips.

The traffic-plan module is its own canvas. When you log in you pick 'event map' or 'traffic plan' and start fresh in that one. What ties the two together is the live basemap underneath: you draw against the same geographic basemap the municipality's traffic engineer uses, so both submissions line up exactly when they land in their inbox. You can also overlay one plan on top of the other in the browser to spot conflicts (a pedestrian route running through a closed-road zone, for example) before submission. Each module ships the relevant catalogue: scaled event objects + zones + routes on the event map side, and the country's official signage catalogue (RVV, StVO, RSA, TSRGD, DGT, Manual de Sinalização Temporária) on the traffic plan side.

Every object carries its real-world dimensions and renders to scale on the live basemap. Zones use the basemap's geographic coordinates to compute area in m². Routes use the same coordinates to compute length in metres. You, your safety team and your municipality all see the same numbers.

The event map module is 100% free for everyone. No paywall, no trial, no sign-up-then-pay flow. Open the editor in your browser and draw. The contact form on this page is only for closer-collaboration requests (partnerships, integrations, bulk-onboarding for an event group). The traffic-plan module has its own pricing; the first traffic plan is free.

Your first traffic plan is free, no card required. After that it runs on a yearly subscription. Filing more than 50 plans a year? It's worth contacting us for a custom rate. Request a quote via the form on this page and we'll send pricing within 1 business day.

Yes. The catalogue carries the official catalogues per country: RVV (NL), StVO + RSA (DE), TSRGD + Chapter 8 (UK), DGT Norma 8.3-IC (ES), IISR (FR), the Portuguese Manual de Sinalização Temporária. Each sign carries its real-world dimensions and the right sight distance so placement reviews pass on the first try.

Bulk-placement drops a whole row of approach signs at the right spacing between a start and an end marker you set on the road. It's a Pro feature. Your free first plan lets you try a single bulk-placement so you can feel the time savings before subscribing. From plan 2 onwards it's part of the yearly subscription.

Melvin is the Netherlands' national road-works register. The overlay shows scheduled closures and works on the same map you're drawing on, so you spot conflicts before shipping a plan that overlaps with an existing closure. The overlay is read-only, you're not editing Melvin from Traffic Chart, just seeing it. Pro feature, included with the yearly subscription.

Not simultaneously in the same plan. What you can do: from one account, see every plan that you or your colleagues have made, with status and date. Hand a plan over to a colleague cleanly when someone else takes over, or duplicate an existing plan as the starting point for a new project. For recurring closures on similar road stretches this saves a lot of drawing time.

Yes. Click any existing plan in the account overview and choose 'duplicate'. The new plan starts as a copy with every placed sign, zone and route. Adjust the dates, location or sign positions and you're done. Ideal for repeat work where last week's plan is a great starting point.

A typical single-road closure with detour signage takes 20-40 minutes for a first-time user. With bulk-placement and duplicates, repeat work on similar projects drops to under 10 minutes. New users get a free 30-minute onboarding session if they want a walkthrough, request it via the form.

Yes, but in a separate module. The event-map module is a different canvas with a different catalogue (scaled objects, zones and routes for event sites), free for everyone forever. At login you choose 'traffic plan' or 'event map'; you can have both modules under one account.