FAQ (Frequently Asked Questions)
Still have some questions about working with Traffic Chart? Or are you using Traffic Chart and bumping in to some technicalities? Click on a question to open the answer.
Before you start
Yes, your first plan is always free. Just sign-up to get started.
Your first plan is always free, you can then opt-in for different ways to pay based on your usage. We have:
- Single-use credits (€20 per plan);
- Multi-credit Business plans, ranging from €17 to as low as <€1 per plan;
- Municipality plans, based on number of residents – price on request.
The short answer is: forever. We will make sure that you can always revisit old plans, and are able to duplicate them as you go along.
We use Stripe as our main payment processor, allowing us to enable you to use your favorite payment methods. We allow Creditcard, Paypal, Bank Transfer, iDeal, SoFort, Klarna and many many more. For municipalities we also have many options, also through software brokerage firms.
Yes, Traffic Chart allows you to create an account that is accessible by all team members. In the future, we will add more collaboration options within the software.
As a municipality, we allow you to basically open your borders. This means that anyone can use Traffic Chart within your municipality, allowing you to streamline Traffic Plan creation for your entire department. We’ve seen time savings of up to 90% by some of our customers. Please request a quote or request a demo.
The best way forward is to just buy single-use credits every time. When this is cumbersome for your organization, please contacta-nos aqui.
About the software
Go to the login page and click the ‘Forgot your password?‘ button or click here. You will be provided with an email to change your password.
If you use Traffic Chart as a guest, our auto safe function might not work appropriately. Please make sure you always log in when you’re doing actual real work and save regularly.
There’s a small chance we might be able to recover your lost plan, please contacta-nos aqui.
When the PDF show’s a black screen instead of your traffic plan, the export size is too high for your PC processor. Try to export on cartographic mode instead of satellite, or in a smaller size like A4 for example.
If that doesn’t work for your project, please contact us, and we will render it out on a stronger computer.
Use the ‘request sign’ button in the bottom right corner, and we will add the requested sign within 24 hours (on business days).
Traffic Chart is built to use online and on-screen. The sizes we are recommending are given on certain values and resolutions. Example; A0 in Traffic Chart is the recommended size to read all traffic signs properly on an A0 piece of paper. Of course, you can export to A0 and print to A3, but that will make the signage smaller and not very well to read.
For example; roadworks on a crossing. Zoom in to the specific crossing and add your signs. Now export the crossing to the minimum size required to fit all the placed signs in. You can even block one lane by placing cones on the closed road. Save, sent or export, ready!
2025 Roadmap and beyond
We base our development roadmap on your feedback and requests, for which we are very thankful. In the coming year, you can expect these functionalities and bug fixes.
- Adding your own logo to the exported plan;
- Sign placement marker – clarity improvement;
- Sign sizing options;
- Custom maps as underlayer;
- GPX import;
- A better map legend;
- In-software municipality collaboration options
- Plan deployment sign/instruments/workers order list;
- Export fallback system to ensure 100% deliverability;
- Multiple fonts and custom fonts;
- Melvin connection (NL);
- General bugfixes and improvements in user experience.
Palavras felizes de utilizadores felizes
Com mais de 100 utilizadores, sérias poupanças e funcionalidades únicas, os nossos clientes tinham muito a dizer sobre o Mapa de Tráfego!
